There are many reasons to use Ace Body Corporate Management to manage your strata property.
Our managers are part of the business and each manager has direct responsibility for the properties that they manage. This results in a clear commitment to their properties and dedicated responsiveness, rather than passive management;
You deal with the one manager personally on all matters. Within a short period, our managers develop a close working relationship with the property and the owners – this is the foundation of our customer service strategy. In addition, other managers are available for specialist assistance or support and to provide locum services while a manager is away;
Managers assist owners to assess maintenance needs and can attend committee meetings if required, liaise with tradesperson's and make suggestions to owners on body corporate matters, if Each manager is a member of the relevant state strata institute, maintains Continuing Professional Development, attend monthly meetings, read monthly newsletters, and has professional indemnity insurance.
ACE has access to senior legal and property specialists in the industry. Our CEO, Stephen Raff, is the former President of Strata Community Australia (Victoria), and is on many sub-committees. Julie McLean and Ray Easterbrook are head office support staff for all ACE managers and are senior strata managers who maintain membership with several state strata institutes. This ensures that managers are abreast of legislative changes, industry trends and can obtain the best suggestions when necessary. Other senior Ace managers are also executive members of their state institute and some managers maintain membership with multiple institutes.
One selection criteria of managers is their people skills and capabilities in dispute resolution. ACE provides further training in this area as this skill assists greatly on the occasions when disputes occur between members and also with their body corporate.
The field of strata management is diverse and, understandably, third party assistance can be called for from time to time. Please make an enquiry and find out how our other services can help you keep your property or business running smoothly.
Body corporate management services for any individual property are negotiated and set out in a management agreement. Please make an enquiry and find out how our services can be tailored to help you and your body corporate.