Mastering the Art of Business Acquisition Negotiations: Strategies for a Successful Outcome

by Richard Jacobs 7th of August, 2023
Mastering the Art of Business Acquisition Negotiations: Strategies for a Successful Outcome
Mastering the Art of Business Acquisition Negotiations: Strategies for a Successful Outcome

Buying a business is a significant transaction and both parties need to consider several factors in the negotiation. Understanding the other party’s success factors is critical to the best outcome.


A Delicate & Emotional Process

Establishing a positive respectful relationship with the other party is crucial. Listen actively, be empathetic, and find common ground to build trust. Be Collaborative fostering a cooperative atmosphere, being transparent and considerate throughout the entire process builds trust and establishes and a solid foundation.  Its also likely minimises risks, maximises value and increases the the likelihood of reaching a successful outcome for all


Maintain Emotional Control


Stay composed and avoid getting emotionally attached or reactive during negotiations. Emotions cloud judgment and hinder productive discussions. Focus on facts and rational decision-making. Be flexible in your approach willing to explore different options. Be patience and persistence while working towards a mutually satisfactory outcome.



Premature disclosure of sensitive information can have detrimental effects, hence from the outset establishing protocols for maintaining confidentiality and ensure only authorised parties are involved in the negotiation process.

Research And Prepare

A well-researched negotiator is more likely to be taken seriously and can influence the other party's decision-making. Establish your credibility by being  well-researched, gather market data, industry facts and understand the seller’s motivation for a sale.

Know Your Priorities

Anticipate the other party's objections, and prepare responses to likely potential objections or concerns

Assess Your Leverage

Establish acceptable boundaries for the negotiation, ie what is your walk-away point, continually test and challenge your own assumptions and verify information to avoid surprises.


You must understand who has the final say on the sale and negotiate with them directly if possible. Determine decision-making authority early


Consider legal and regulatory factors, evaluate their risk and proactively develop contingency plans if possible.

Engage A Team

Consideration should be given to surrounding yourself with experts, such as lawyers, accountants, or industry consultants, to provide guidance and support during negotiations. Their specialised knowledge can contribute to a more effective negotiation process. 

Due Diligence

Performing due diligence as early as possible to do a comprehensive examination of the business, its assets, financial records, liabilities, contracts, customer base, and other relevant information will minimise the risk of surprises or non-disclosures and supports the negotiation process.


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Consider Non-Financial Items First

It is often beneficial to start a negotiation with non-financial terms such as how warranties will be handled or the management of contingencies This often helps build trust and create a better pathway for discussing financial matters later. 

Define Your Objectives

What is your target price? Are there specific terms and conditions that must be met. What are the specific of what you want to acquire, i.e., tangible assets, stock, people (skilled technicians), recurring revenues (subscriptions), Intangible assets (patents, copyrights, brand).

Understand Value

You must be prepared to articulate how you justify your valuation, you need to analysis financial statements, cash flows, customer base, assets, and market position. Incorporate objective standards or benchmarks to assess the value and fairness of offers. e.g., market comparable, industry benchmarks, or independent appraisal reports. Objective criteria help reduce bias and subjective judgments.
Consider seeking professional advice from your Business Broker. 

Prioritize Interests

Understand the underlying interests of both parties rather than getting fixated on specific positions. Identifying shared interests can help you find creative solutions and expand the range of possible agreements.


Develop Alternatives 

Create a list of viable alternatives to the current negotiation. Having attractive alternatives strengthens your position and provides leverage in the negotiation process.

Communicate Effectively

Clearly express your expectations, concerns, and reasoning behind your proposals. Listen carefully to the other party's perspectives and ask clarifying questions. Effective communication reduces misunderstandings.


Leverage Timing

Be aware of time-sensitive factors that can influence negotiations, such as market conditions, regulatory changes, or the other party's deadlines. Use timing to your advantage when making offers. .       


Develop A Backup Plan

A robust Backup plan empowers you to walk away from unfavourable deals and negotiate from a position of strength


Break Complex Issues Into Smaller Parts

If negotiations become challenging, break down complex issues into smaller, more manageable components. Addressing one issue at a time can led to incremental progress and facilitate agreement. Sometimes labouring on the small and insignificant takes the focus off the large and significant. 

Trade Concessions

Introduce a give-and-take approach by offering concessions on certain issues in exchange for concessions from the other party. When making concessions, do so strategically. Ensure that each concession is reciprocated with a valuable concession from the other party. Avoid giving away too much without getting reasonable returns.  


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Explore Financing Options

If financial considerations are a sticking point, explore alternative financing structures, such as earn-outs, seller financing, or equity participation. Creative financing arrangements can bridge gaps and facilitate agreement.    


Use Silence As A Tactic

Embrace moments of silence during negotiations. It encourages the other party to fill the void, potentially revealing valuable information or making more favourable offers.        

Know Cultural Differences    

This is now more crucial than ever as we live in a global economy, we need to respect our difference, some things that are acceptable in one culture may be totally unacceptable in another during the negotiation process, so it’s vital to under each parties’ cultural backgrounds and how to manage these to ensure everyone is respected during the process.



Remember the best negotiations result in a Win-Win where the aim is to achieve   a mutually beneficial agreement that addresses the needs and interests of both parties.

By good planning, thinking laterally, communicating positively, and understanding value in an evolving negotiation you will maximise the rewards for all stakeholders.



Negotiating is both a science and an art, it requires understanding, practice and adaptability. By considering some of the pointers above, you can increase your chances of achieving favourable results.

The Author, Richard is an award-winning salesperson & negotiator he honed his skills as a sales lead and bids manager working for several globally recognised international companies while negotiating  many multi-million deals  including both large capital asset sales and business sales.

Tags: selling acquisition small business entrepreneurs coaching

About the author

Richard Jacobs

Business Broker in Auckland, NZ

Richard has had an extensive career in the private sector working in General Management, Sales, Marketing, Operations, Delivery, Finance and just ...

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